Welcome to Bridge Software Solutions, operated by Bridge Software Solution Private Limited, a private limited company located in Kathmandu, Nepal. In these Terms, "Bridge Software Solutions", "we", "us", and "our" refer to Bridge Software Solution Private Limited.
By accessing our website, requesting a proposal, approving a quotation, paying an invoice, using a product or service we provide, or continuing to work with us, you agree to these Terms. If you do not agree, do not use our services.
1. The Company Behind the Services
Bridge Software Solutions provides website development, mobile app development, custom software development, AI development, business automation, UI/UX design, SEO, AEO, GEO, PPC, content, social media, and digital marketing services for clients in Nepal and global markets.
Bridge Software Solution Private Limited is the contracting party for paid services, subscriptions, project work, retainers, support, billing, refunds, tax invoicing, and service delivery unless a separate written agreement states otherwise.
2. Eligibility, Authority, and Accounts
You must be at least 18 years old, or the age of majority in your jurisdiction, and capable of entering into a binding contract. If you use our services on behalf of an organisation, you represent that you have authority to bind that organisation, and "you" refers to both you individually and that organisation.
You are responsible for maintaining the confidentiality of any account credentials, admin access, platform access, and communication channels used for a project. Notify us promptly at [email protected] of any unauthorised use or security concern.
3. Services and Deliverables
The scope, timeline, fees, milestones, deliverables, support period, revision limits, and assumptions for a project are defined in the relevant proposal, invoice, quotation, order form, statement of work, email confirmation, or written agreement.
We may add, remove, modify, suspend, or discontinue any service, feature, integration, channel, or technology stack where needed for security, quality, third-party platform changes, legal compliance, or business reasons. We will use commercially reasonable efforts to notify active clients of material changes that affect paid work.
4. Fees, Billing, and Payment
You agree to pay all fees stated in the accepted proposal, invoice, subscription, retainer, or written agreement. Unless stated otherwise, fees are exclusive of taxes, duties, payment gateway fees, third-party platform charges, hosting fees, domain fees, ad spend, stock asset licences, app store fees, and similar external costs.
Recurring services renew for the agreed billing period unless cancelled before renewal. Late payments may pause delivery, support, access, publishing, hosting changes, or release work. We may charge reasonable recovery costs or late fees where permitted by law or agreed in writing.
Except where required by applicable law or expressly stated in a written refund policy or agreement, fees are non-refundable, including for partially used periods, started project work, strategy, discovery, design, development, marketing, support, and third-party costs.
5. Free Consultations, Trials, and Beta Work
We may offer free consultations, audits, samples, pilots, trials, beta features, or experimental services. These are provided "as is", may be limited, and may be modified or discontinued at any time. We make no warranties for free, beta, preview, or experimental work.
6. Client Content and Materials
"Client Content" means text, images, video, audio, logos, brand assets, data, credentials, files, prompts, configurations, product information, business information, customer information, and other materials you provide or ask us to process.
You retain ownership of Client Content. You grant Bridge Software Solutions a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, transmit, adapt, display, publish, and otherwise use Client Content solely to provide, secure, maintain, improve, and support the services you request.
You represent that you own or have all necessary rights, licences, consents, and permissions for Client Content and that our use of it as instructed by you will not violate applicable law, third-party rights, or platform terms.
7. Acceptable Use
You agree not to use our website, services, systems, deliverables, integrations, or support channels to, and not to allow any third party to:
- Submit, publish, distribute, or store content that is unlawful, defamatory, harassing, hateful, threatening, exploitative, or infringing.
- Send spam, run undisclosed bots, mass-create fake engagement, or violate the rules of any connected social, advertising, hosting, payment, or software platform.
- Circumvent rate limits, technical restrictions, security controls, access controls, or usage limits.
- Reverse engineer, decompile, scrape, or attempt to derive source code except where expressly permitted by law or an open-source licence.
- Resell, sublicense, white-label, or commercialise our services or deliverables except under a written agreement with Bridge Software Solutions.
- Upload malware, attempt unauthorised access, interfere with service integrity, or misuse our infrastructure, systems, staff, or client environments.
We may suspend or terminate services, remove content, disable access, or refuse work that violates this section, creates legal or security risk, or could harm Bridge Software Solutions, our staff, other clients, users, or third-party platforms.
8. Third-Party Platforms and Integrations
Many services depend on third-party platforms, APIs, hosting providers, ad networks, social media platforms, analytics tools, payment processors, email services, app stores, domain registrars, and software vendors. Your use of those services is also governed by their own terms, privacy policies, fees, limits, and technical rules.
- Google and YouTube: Google and YouTube terms, API policies, advertising policies, and privacy policies may apply when we manage analytics, search, ads, maps, YouTube, or related integrations.
- Meta Platforms: Meta terms and platform policies may apply when we manage Facebook, Instagram, Threads, WhatsApp, ads, pixels, or related business tools.
- LinkedIn, TikTok, X, and other social platforms: Each platform's own terms, privacy policy, ad rules, creator rules, and API policies apply to activity on that platform.
- Hosting, payment, email, and business software: Providers such as hosting companies, domain registrars, payment processors, email services, CRM tools, and app stores may impose their own terms and fees.
We are not responsible for third-party outages, account suspensions, policy changes, moderation decisions, API changes, billing changes, ranking changes, ad disapprovals, domain issues, hosting issues, or removal of platform features.
9. AI-Assisted Features and Workflows
We may use AI-assisted tools to draft, summarize, rewrite, generate, analyze, test, or improve code, content, designs, marketing materials, support responses, reports, and project outputs. AI outputs can be inaccurate, incomplete, or unsuitable for your purpose.
You are responsible for reviewing and approving final content, claims, legal statements, regulated-industry content, ads, and public materials before publication. Where required, you are responsible for disclosing AI involvement.
10. Intellectual Property
Unless a separate written agreement states otherwise, we retain ownership of our pre-existing tools, templates, code libraries, frameworks, processes, know-how, internal systems, reusable components, and non-client-specific materials.
After full payment, you receive the rights stated in the accepted proposal or written agreement for final deliverables. Open-source components, third-party assets, fonts, plugins, themes, stock media, and platform tools remain governed by their own licences.
11. Feedback
If you provide feedback, suggestions, testimonials, reviews, or ideas, you grant Bridge Software Solutions a perpetual, irrevocable, worldwide, royalty-free licence to use them for service improvement, marketing, portfolio, and business purposes unless prohibited by a separate written agreement.
12. Privacy and Data Protection
Our processing of personal data is described in our Privacy Policy, which is incorporated into these Terms by reference. Where we process personal data on your behalf for your customers, employees, leads, users, followers, or contacts, you are responsible for having a lawful basis and providing required notices.
13. Suspension and Termination
You may terminate services according to the applicable proposal, subscription, retainer, invoice, or written agreement. We may suspend or terminate access or services if you breach these Terms, fail to pay fees, misuse services, create security or legal risk, violate third-party platform rules, or where required by law.
On termination, unpaid fees remain due. We may delete project materials, account data, backups, credentials, and hosted data after a reasonable retention period as described in our Privacy Policy or the applicable agreement.
14. Disclaimers
To the maximum extent permitted by law, our website, services, free resources, beta features, reports, recommendations, and deliverables are provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory.
We do not guarantee specific rankings, traffic, revenue, leads, conversion rates, ad approvals, app store approvals, social media performance, uptime of third-party platforms, or uninterrupted operation of systems outside our control.
15. Limitation of Liability
To the maximum extent permitted by law, Bridge Software Solutions, Bridge Software Solution Private Limited, and their affiliates, officers, directors, employees, agents, contractors, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, business opportunity, anticipated savings, rankings, traffic, or reputation.
Our aggregate liability arising out of or in connection with these Terms, our website, or the services will not exceed the greater of the total fees actually paid by you to Bridge Software Solutions for the relevant service in the twelve months before the event giving rise to the claim, and USD 100.
16. Indemnification
You agree to indemnify, defend, and hold harmless Bridge Software Solution Private Limited and its affiliates, officers, directors, employees, agents, contractors, and licensors from claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or connected with Client Content, your instructions, your use of the services, your breach of these Terms, your violation of law or third-party rights, or disputes between you and your customers, users, employees, leads, followers, contacts, vendors, or platforms.
17. Marketing Communications
If you subscribe to our newsletter, submit an enquiry, become a client, or opt in to marketing communications, you may receive service, promotional, educational, and product emails from Bridge Software Solutions. You can unsubscribe from marketing emails at any time. Transactional, security, billing, and project-related messages may still be sent where necessary.
18. Cookies
We use cookies and similar technologies for authentication, preferences, security, analytics, advertising attribution, and website improvement, as described in our Privacy Policy.
19. Changes to the Terms
We may update these Terms from time to time. If a change is material, we will give reasonable notice by email, website notice, project communication, or another appropriate method. Continued use of our services after the updated date constitutes acceptance.
20. Governing Law and Dispute Resolution
These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of Nepal, without regard to conflict-of-laws principles. The courts located in Kathmandu, Nepal have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the services, except that Bridge Software Solutions may bring proceedings in any jurisdiction where you are located or where infringement or misuse is occurring.
Nothing in this section limits any non-waivable consumer rights you may have under the mandatory law of your country of residence.
21. General
These Terms, together with the Privacy Policy and any accepted proposal, quotation, invoice, statement of work, subscription, retainer, order form, or written agreement, constitute the agreement between you and Bridge Software Solutions for the relevant services. If any provision is held invalid or unenforceable, the remaining provisions remain in full force.
You may not assign these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, reorganisation, financing, or sale of assets.
22. Contact
If you have questions about these Terms, contact us at [email protected] or [email protected]. You can also reach us through the Bridge Software Solutions contact page.